Refund Policy

At ultraxart.com, we believe that customer satisfaction is key, therefore we stand behind all services and products bought at our website.

Your money is completely protected by this refund policy. If unfortunately, you have to cancel an order or stop any ongoing services you paid for, please do so as per these guidelines.

Shop- Paintings and Artworks

Received Damaged Product – In case you have received the product in damaged condition or it is not same as shown in the product’s image, simply return the product by courier to the address: C-50, Sector-F, LDA Colony, Kanpur Road, Lucknow. Delivery charges need to be paid by you. The total refundable amount is 70% of the products price.

Cancellation Before Shipment – In case you cancel your order before it is shipped, 100% of the amount will be refunded.

Portrait Order

Cancellation -To cancel your portrait order contact us at support@ultraxart.com. Orders can only be cancelled anytime before you receive the final or third e-mail notification. The total refundable amount is 70% of the products price.

Commission Art

Cancellation – Cancellations are only applicable before we ship the product. That’s because our artist is in direct contact with you throughout the creation process showing you the progress of the artwork. If you are unsatisfied please cancel the process immediately by giving us a call on +91 9452678435 or mail us at support@ultraxart.com

Refund – In the case of order cancellation, the amount refunded will be 70% of the products price.

Website Design

Cancellations – Cancellations are only applicable before we hand over the website to you. If you are unsatisfied please cancel the process immediately by giving us a call on +91 9452678435 or mail us at support@ultraxart.com

Refund – In the case of order cancellation, the amount refunded will be 70% of the package price.

Logo Design

Cancellations – Cancellations are only applicable before we hand over the logo design package to you. If you are unsatisfied please cancel the process immediately by giving us a call on +91 9452678435 or mail us at support@ultraxart.com

Refund – In the case of order cancellation, the amount refunded will be 70% of the package price.